Delta Airlines Name Change and Correction Policy for Domestic & International Tickets

Delta Name change - Air Travel Policy_00000
Delta Name change – Air Travel Policy

Delta Name Correction/Change Policy

Most minor name Change corrections may be made without contacting Delta for assistance.  Please follow these guidelines for name corrections that occur before or after ticketing to ensure that the PNR is documented correctly and to avoid cancellation of the PNR:

  • Applies worldwide for Delta 006 ticket stock
  • All flights on the ticket must be Delta-operated (including Delta Connection carriers)
  • Only one reissue for a name correction is allowed per passenger ticket 

1.  Correction to the first or middle name

Travel agents may make a correction to the first or middle name and reissue the ticket without a waiver code

  • Correct the name in the PNR
  •  Add the following OSI message to the PNR advising that a name correction has been made: 
    • OSI DL NAME CORRECTION TO FIRST/MIDDLE NAME ONLY
  • Reissue the ticket as an even exchange (no other change to flights/dates allowed)
  • No waiver code is required

2.  Correction to the last name

Travel agents may make a correction to the last name and reissue the ticket without a waiver code

  • Corrections to the last name is limited to a maximum of three characters; if a correction to the last name requires more than three characters, please contact Global Sales Support for assistance
  • Correct the name in the PNR
  • Add the following OSI message to the PNR advising that a name correction has been made: 
    • OSI DL NAME CORRECTION TO 3 LETTERS OF LAST NAME ONLY
  • Reissue the ticket as an even exchange (no other change to flights/dates allowed)
  • No waiver code is required

3.  Addition to the last name without changing the name 

  • For example, SMITH/ELIZABETH changed to ANDERSONSMITH/ELIZABETH
  • Correct the name in the PNR
  • Add the following OSI message to the PNR advising that a name correction has been made: 
    • OSI DL NAME CORRECTION ADDED SECOND NAME TO LAST NAME
  • Reissue the ticket as an even exchange (no other change to flights/dates allowed)
  • No waiver code is required

4.  First and last names are inverted on the ticket

  • For example, TAYLOR/ROSS should read ROSS/TAYLOR
  • Correct the name in the PNR
  • Add the following OSI message to the PNR advising that a name correction has been made: 
    • OSI DL NAME CORRECTION FIRST AND LAST NAME INVERTED
  • Reissue the ticket as an even exchange (no other change to flights/dates allowed)
  • No waiver code is required

 Important!  If a middle name, initial,s or title (e.g., MR, MS, MRS) is included in the name field and the first and last names are inverted you will need to contact Delta for assistance.

Examples: 

  • TAYLOR/ROSSJOHN to ROSS/TAYLORJOHN – call Delta for assistance
  • ALEXANDER/CAIX to CAI/ALEXANDERX – call Delta for assistance
  • PAUL/HENRYMR to HENRY/PAULMR – call Delta for assistance            

How to Make a Name Change/Correction with Delta Airlines? Step by step procedure

In this area, readers will find a step-by-step process that is involved in politics. You can follow the appropriate steps to make the necessary changes to your name registered with Delta Airlines.

The bottom line is that you can change/correct your name online, by visiting the airport kiosk or by dialing the number of the company’s customer service executive. Here, you’ll walk through the three steps to find the easiest one at your convenience.

Delta Name Change/Correction Online

These are the steps to follow to change/correct the name on the Web:

  • Open your internet browser to visit the official website of the airline.
  • On the home page, you will press the option “Manage my trip”.
  • A new window will open. It will ask for the details of your reservation or the reservation number and the last name that appears in your passport. Press the “Next” button after providing the same.
  • Once you have done this, the reservation details will be on the screen. You must select the corresponding reservation that requires you to make modifications.
  • After selecting the required reservation, click on the “Edit” option to continue.
  • Again, a new window will start. It will ask you to change your itinerary details, then the flight details, and then the personal details on the last one.
  • Since you need to change your name, you can go directly to the third option to change the name of the Delta Airlines ticket.
  • Once you have changed the name, you must press the “Confirm” button to confirm.
  • After confirmation, you can print the new ticket with the correct name details.

Delta name Change/Correction on airport kiosk

It is another reliable means when it comes to making corrections to the Delta Air ticket. You can visit the nearest airport customer service counter or kiosk to make any necessary modifications.

They will help you through the entire procedure on site. Just give them the correct details to avoid errors on the revised ticket.

Delta Name Change/Correction by phone call

In case you do not find any of the name change methods convenient, you can continue with the third option which is to call the customer service executive.

You can dial Delta Airlines Phone Number at 1800 123 6645 or +1 (833) 584-0869 to make name corrections in the comfort of your own home. The customer service executives on the other side will ask you for the correct personal details such as in your original documents and passport.

Delta Name Change/Correction fees/charges

Have you ever imagined that even a small mistake in your name can cause you immense pain? Although it seems like a small mistake, it can cost you a lot. When you deal with Delta Airlines and misspell your name on the booking form, you have to incur a certain penalty to correct them.

Passengers will be required to pay name correction fees between the US $ 75-500. However, it largely depends on the type of ticket you have booked with the airline. It is also recommended that you follow Delta’s name correction policy before beginning the procedure.

Secure Flight Passenger Data (SFPD)

If a passenger name has been changed or corrected in a PNR that contains Secure Flight Passenger Data (SFPD) information, the SSR DOCS will be removed from the PNR. It is necessary to enter a new SSR DOCS containing the SFPD for the passenger after the correction to the name has been made.

Examples of When Travel Agents May Make Name Corrections

  • A customer has a round-trip ticket from Salt Lake City to Los Angeles, and all flights are operated by Delta. The customer needs to change their first name from Jim to James to match their government-issued ID. A travel agent can make the correction to the first name, enter the required OSI and reissue the ticket; no waiver code is required.
  • A customer requests that his middle name be added to the ticket; no correction is needed to the first or last name. A travel agent may add the middle name, enter the required OSI, and reissue the ticket; no waiver code is required.
  • A ticket is issued in the name of SMITH/ROBERT. The customer calls to say his name is spelled, Smythe. The travel agent may correct the last name because only two letters, “y” and “e,” are different from the original spelling (up to three letters may be corrected), enter the required OSI and reissue the ticket; no waiver code is required.
  • A ticket is issued in the name of SMITH/ELIZABETH. The customer advises that her government-issued identification includes her combined last name of Anderson-Smith.  The travel agent may correct the last name to AndersonSmith, enter the required OSI, and reissue the ticket.  No waiver code is required because this is an addition to the last name and not a complete change.

The customer’s first and last names are inverted (e.g., TAYLOR/ROSS should be ROSS/TAYLOR) on the ticket.  The travel agent may correct the first and last name, enter the required OSI and reissue the ticket; no waiver code is required.

Examples of When a Travel Agent must Contact Global Sales Support or Delta Reservations for Assistance with a Name Correction
  • A customer is flying from Atlanta to Amsterdam on a Delta-coded, KLM-operated flight. Since this flight is operated by KLM, the travel agent must contact Delta for assistance with the name correction.
  • A name correction has already been made to the ticket; the travel agent added the customer’s middle name and reissued the ticket.  Now the same customer calls back to correct his first name (e.g., from Tom to Thomas, or Peggy to Margaret).  The travel agent will need to call Delta for assistance because the ticket was already reissued once with a name correction.
  • A customer has a roundtrip ticket to India and wants to correct her first name from Cindy to Cynthia. Because the customer is traveling to/from India, the travel agent must contact Delta for assistance.
  • A customer’s name appears as MOHAMED/LEILA on the ticket. The customer calls and advises that her last name is spelled Muhammat. A travel agent must contact Delta because more than three characters of the last name need to be corrected.
  • When the first and last names are inverted and the name field contains a middle name or initial, the travel agent will need to contact Delta for assistance.

Name change due to married or divorced?

Legally, it is fine as long as you have the correct documentation and allow enough time at the airport for it to be reviewed. Since technically the name on your ticket must simply match the passenger ID on the day of travel, the Department of Transportation on its Flight Rights page explains: “If your name has recently changed and the name on your ticket and your ID are different (or will be different for the time of your trip), please bring documentation of the change (for example, a marriage certificate or court order). ”

That will show the necessary authorities that the name on your government ID now corresponds to that on your ticket, even if your physical ID doesn’t reflect it yet. To be safe, we recommend that you bring a printed copy of the flight rights page in case the person you are dealing with is not aware of this protection.

Things to consider before making name Change/Correction with Delta Airlines

  • Passengers can change the last name on the ticket in case of marriage or divorce. To do this, you must also provide the relevant documents.
  • Additionally, passengers can correct any misspelling on the ticket at any time, free of charge.
  • In case you have entered the nickname in the form by mistake, you can change it and get along with the photo ID at the airport check-in time.
  • Visitors cannot change the last name from Sr. to Jr. or vice versa.
  • Most importantly, you cannot transfer your ticket to another passenger.

Article Attachments

Was this article helpful?

Related Articles

Leave A Comment?

This site uses Akismet to reduce spam. Learn how your comment data is processed.