Delta Missed Flight Policy: Get All Details
In case, if the scheduled flight gets missed, then the passengers may board the next scheduled flight for traveling. Ways to overcome the issue of Delta Airlines Missed Flight are discussed below. The passengers need to avail the two-hour policy according to which the passengers may board their scheduled flights within two hours of their missed flight. According to the Delta Airlines Missed Flight Policy, the passengers who have missed their scheduled flight may board their next scheduled flight with Delta Airlines on standby. No charges will be levied on the passengers for traveling with Delta Airlines.
In case, if the passengers miss their last scheduled flight, then the passengers will need to wait for the next first flight available on the next day.
Probably not, unless it’s their fault that you missed a connection.
When you fly on any scheduled air carrier, the act of purchasing a ticket actually makes you party to a “contract of carriage.” (Contract of Carriage: United States) Delta calls theirs the “Delta Domestic General Rules Tariff” (for U.S. domestic flights). This includes Rule 135, “Cancellation of Reservations:”
“If the passenger fails to occupy space which has been reserved for him/her on a Delta flight and Delta fails to receive notice of the cancellation of such reservation prior to the departure of such flight, or if Delta cancels the reservation of any passenger in accordance with any provision of this rule, Delta will cancel all reservations held by such passenger on Delta flights for continuing or return space, provided Delta originally reserved that space.”
Rule 135 then goes on to add, “Delta is not liable when it cancels the reservation of any passenger in accordance with this rule, but:
“1) If such Delta Airlines Reservations was canceled pursuant to paragraph A) of this rule, Delta will take such action as is provided in Rules 35 and 240 (Flight Delays/Cancellations);
“2) If such reservation was canceled pursuant to other paragraphs of this rule, Delta will refund in accordance with Rule 270 (Voluntary Refunds).”
As far as I can tell, Rule 270 makes no provision for a later arrival, including a missed flight due to delays at check-in or security screening. That’s why passengers are advised to get to airports well ahead of the scheduled boarding time. You can read the whole document yourself at http://www.delta.com/content/dam/delta-www/pdfs/legal/contract_of_carriage_dom.pdf to see if you can find anything specific to your situation that is (or isn’t) addressed.
However, there are some things that you can do in order to protect yourself and get to your destination.
First, take a minute to freak out. Then, when you have that out of your system and your wits about you again, take one of these next steps to correct your course.
If you miss your flight, you should immediately seek assistance Delta Airlines.
Delta may allow you to fly stand-by on a later flight. Be forewarned: Delta has implemented “same day stand-by” fees.
NOTE: Discount coach tickets (the kind you and I buy about 99% of the time), are non-refundable, meaning if you decide not to travel, or miss your flight out of your own fault you lose the ticket. Period.
Now, these nonrefundable tickets can be changed in ahead of time for a $50 fee, plus the difference in ticket price. Not cheap, but better than losing one ticket and buying an entirely new one. But these changed reservations need to be done in advance. So, if you miss your flight, they need to be done at least before the plane has taken off – even if you aren’t on it.
What happens if you’ve already missed your flight? It happens. Luckily for you, there is a little-known rule in the airline industry that is known as the two-hour rule, or the flat-tire rule. This is an actual policy at US Airways and Southwest as well as several other airlines, but it isn’t publicized.
Essentially, if there are circumstances beyond your control, like a huge accident on the highway en route to the airport, you may get a little extra help. The two-hour rule states that if a passenger arrives within two hours of their missed flight, the airline employee can put you on the next flight with the same airline on standby at no charge. If you miss the last flight of the day, you’ll be on standby on the first flight the next day.
Pro Tip: If you have membership status with the airline you’re flying, sometimes you can get a little extra help. Do be sure to mention this. Please note that this is not a requirement for Delta, so if you are professional and even made attempts to call the airline before the flight departed and let them know your situation, you are more likely to have great assistance at the airport. If you feel that you are not getting support by the gate agent, you can also request a supervisor, who normally is wearing a Red Coat. They are normally more sympathetic to your situation and may assist you. Again, you need to maintain your coolness.
If you’re more than two hours late, you’re probably out of luck and getting a new ticket is next up on your agenda. If you’re on the first part of your itinerary, you can’t just buy a one-way ticket rather than paying an expensive change fee. This will usually cancel your whole itinerary. Your best bet is to pay the change fee. However, if you’re on your return flight home and your bags are already ahead of you, getting a cheap one-way ticket is a great solution. Go for it!
The most important thing is not to beat yourself up about missing a flight. It happens to even the most punctual, seasoned traveler. Going with the flow, being flexible and being kind even when you’re stressed out is part of travel and part of life. Take a deep breath and ask for help. You’ll get where you want to go.
Points to Consider When You Miss Delta Flight
- When you miss your flight booking on Delta Airlines because of any reason, the airline might arrange for you another flight to complete the journey. But to get an alternative flight booking, you have to reach there at the airport within two hours after the flight departure.
- The airline may provide you standby flight to your destination and the next available flight will be offered to you to complete your journey. And to do so, the airline won’t charge you a single penny.
- Also, as per the Delta Airlines missed flight policy, whenever a passenger misses a flight that is the last flight of the Delta Airlines schedule for the day, the alternate flight will be offered to you on the next day. In this way, you will be traveling through the first flight on the next day to your destination.
- Additionally, if you miss a Delta Airlines flight due to the airline’s fault and the delay stays more than three hours, in that case, you can claim flight delay compensation up to $700. The airline is liable to compensate you only when there is no unavoidable reason for the delay like natural calamities, strikes, or air traffic.
- Besides, when you think that you might be late to board your flight due to traffic or any other reason; you must inform Delta Airlines personnel. Or else, you can go to the airline’s office at the airport and contact the Delta Airlines concerned department. And also, explain the situation in which you got stuck and request them to provide a seat on the very next flight to your destination.
- Apart from this, as per the Delta Airlines missed flight policy, when you purchase a ticket from a travel agency or agent, you will be required to contact the agency to get assistance for Delta Airlines’ missed flight. The agent will help to provide you the required assistance.
Delta Airlines Missed Flight Travel FAQs
Luckily if you do not show up or miss your flight on non-refundable or refundable tickets, you will automatically get the remaining credit of the flight you missed, minus a cancellation fee that is only for non-refundable tickets. (Basic economy tickets will not be refunded.)
Can I get charged for missing a flight? Most airlines only charge a fee for missing a flight if the passenger seems to have a habit of doing it purposely, commonly known as skiplagging, in which a passenger books a ticket with no intention of taking the secondary legs of a trip in order to secure a cheaper fare.
If you miss your flight you should immediately seek assistance Delta Airlines. Delta may allow you to fly stand-by on a later flight. Be forewarned: Delta has implemented “same day stand-by” fees. … Now, these nonrefundable tickets can be changed in ahead of time for a $50 fee, plus the difference in ticket price.
As part of our Customer Commitment for customers who book direct on delta.com or the Fly Delta app, Risk-Free Cancellation means that after you‘ve purchased a qualifying eTicket, you have up to 24 hours after booking to cancel it for any reason and receive a full refund with no fees.
If the missed connection is the airline’s fault (a delayed initial flight due to mechanical problems, for example), the airline should rebook you on the next available flight. If the next outbound flight is the following morning, the airline should either book you on another airline or provide accommodations and meals.
To check if a ticket is refundable, go to Delta’s website (Delta.com) and enter the ticket or document number and the airline will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future flight.
To speak with a representative about a new or existing reservation, call 800-221-1212. If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line.
To use the Delta text messaging feature, you’ll need to have the Delta mobile app. Once you’ve got the app, select the “More” option on the bottom menu bar. Here, you’ll see a list of menu items. Scroll all the way to the bottom, and you’ll see the last option is: “Message Us”
To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on “Modify Flight.” Choose “Start Flight Change” and select which flight you would like to change to search for a new flight.